CHUS Shipping Information

At CHUS, we're committed to connecting you with the best of local brands. Here's what you need to know about shipping:

1. Why is shipping from CHUS special?

At CHUS, we partner with passionate local artisans and brands to bring you unique, high-quality products. Each order is lovingly prepared and packaged by the brand itself, ensuring it arrives in perfect condition.

Because every order is handled individually, shipping costs may vary by brand. By choosing CHUS, you're directly supporting these talented local businesses.

2. How is CHUS different from other e-commerce platforms?

Unlike large platforms that often sell mass-produced items, commoditized products, often from overseas, CHUS celebrates Vietnamese craftsmanship. We collaborate with small, local brands to offer unique products with a personal touch.

Our commitment to supporting local artisans is reflected in our careful packing and delivery process. When you shop with us, you’re not just buying a product; you're investing in the community.

3. How does CHUS charge for shipping?

The shipping fee for your order depends on two main factors:

- Total order weight: Calculated based on the product volume. You can find an estimate in the product specifications.

- Distance between the brand and your delivery address. Orders from different brands will have separate shipping costs.

We offer two primary shipping options:

- Standard: Giao Hàng Tiết Kiệm (GHTK)

- Express: Lalamove (Available for same-province orders in Hanoi and HCMC only)

4. Can you explain the Express delivery option via Lalamove?

For faster deliveries within the same province as the brand, we offer a Lalamove option. If your order is placed before noon, you could receive it on the same day. This service provides a quick way to get your hands on your favorite products without compromising the care put into them by the artisans.

5. How do I know the delivery fee of my order?

The final shipping cost will be displayed on the "Checkout" page after you select your preferred shipping method.

6. Tips for saving on shipping:

- Choose products closer to your location.

- Buy multiple items from the same brands.

- Consider splitting orders from different brands to optimize shipping costs.

We appreciate your support of our mission to uplift local artisans. By choosing chus.vn, you're helping to preserve traditional crafts and encourage creativity.

Thank you for being a part of our community!