How To Chat with Artisan On CHUS.VN

Do you want to have your name engraved on a candle, have a message engraved on a leather wallet, ask for help writing a card, or check if an item is in stock directly from the seller, who we call Artisan at CHUS? Don't worry; we has a convenient 'Chat with Artisan' function that allows you to easily connect with the artisan on CHUS.VN. Chatting with the Artisans can help ensure that the item you choose fits perfectly and meets your preferences.

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1. What you will get with the “Chat with Artisan” function

CHUS is an e-commerce platform offering a wide range of customizable, high-quality products. To ensure the best shopping and ordering experience, the "Chat with Artisan" feature allows you to communicate directly with sellers, also known as Artisans.

Chat with Artisan helps customers and artisans easily communicate about product issues such as: customization, stock, and delivery time. 

1.1. Personalization and Customization for Products 

  • Customize leather wallets: choose colors, engrave names or quotes.
  • Request personalized embroidery such as name or messages on fabric wallets, handbags, and tote bags, etc.
  • Select custom embroidery patterns for accessories like tote bags, mini mirrors, fabric wallets, etc.
  • Submit images to the artisan for printing on fabric, custom canvas art, or personalized figurines.
  • Have personalized messages written on greeting cards for direct delivery to your recipients.
  • And much more, as CHUS offers a wide array of handmade products that can be tailored to your preferences.

1.2. Other information about the products such as stock or delivery time 

In addition to making it easier to discuss your product requirements and designs, you can also gain better insight into the status of items, delivery times, and other services offered by our Artisans, including:

  • Availability of products in stock.
  • Alternate color and design options for products.
  • Whether made-to-order items can be customized according to your likings.
  • More accurately estimated delivery times, as some Artisans require extra time to prepare meticulously crafted products for delivery.
  • Expedited delivery options for same-day or express delivery to your doorstep.

2. How to Chat with Artisan on CHUS

- Click on the artisan you need advice or an answer from.

- Click on the text "Chat with Artisan" next to the chat symbol.

chus, chat, artisanChat with Artisan on Computer

 

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Chat with Artisan on Mobile phone

- The chat window will appear in the right corner of the screen, and then you can ask or ask for help from the artisan easily.

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Artisan answering question about delivery time

3. Other Bits to Know:

In addition, CHUS's customer service team is always operating quickly. If any questions pop up, hit us up on Facebook, Instagram, or give us a buzz at 090 673 29 06.

A heartfelt thank you to all our cherished customers who have consistently put their faith in CHUS.VN as their go-to destination for quality artisanal Vietnamese products. CHUS hopes that customers will have wonderful experiences when shopping on CHUS.